TERMS OF USE

Please read these Terms of Use carefully before accessing or using the Ilam Vilva website.

By visiting or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy (incorporated herein by reference). If you do not agree with any part of these terms, we kindly request that you refrain from using our website.

These Terms govern the use of all services, features, and content available on our website. They apply to all visitors—whether browsing as guests or registered members who engage in transactions with Ilam Vilva.

We reserve the right to modify, suspend, or discontinue any part of the website or its services at our discretion, without prior notice and without liability.

We encourage you to review these Terms of Use periodically to stay informed of any updates or changes.

Please note: These Terms do not grant any rights to third-party beneficiaries.

Privacy Policy

At Ilam Vilva, we value the trust you place in us. Protecting your personal information is our priority, and we are committed to maintaining the highest standards of privacy and security.

Information We Collect

When you browse our website or make a purchase, we may collect personal information such as:

  • Name, email address, phone number, and shipping address
  • Payment details (processed securely through trusted payment gateways)
  • Browsing behavior and preferences to improve your experience

How We Use Your Information

Your information is used solely for purposes such as:

  • Fulfilling your orders and delivering products
  • Providing customer support and responding to queries.
  • Sending updates, order confirmations, or promotional offers (only with your consent)
  • Improving our website, services, and shopping experience

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. Your payment information is encrypted and processed through secure gateways—we do not store card details on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data is shared only with trusted partners involved in processing your order (such as shipping providers or payment processors), strictly for that purpose.

Your Choices

You may:

  • Opt out of marketing emails at any time by using the unsubscribe link.
  • Request to access, correct, or delete your personal data by contacting us directly.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page, and we encourage you to review it periodically.

For questions or concerns regarding your data, please contact our support team at admin@vilvajewels.com. Your trust means everything to us.

Pricing Policy

At Ilam Vilva, we strive to maintain accurate and up-to-date pricing across all our offerings. However, occasional discrepancies may occur due to technical or system-related errors.

  • We reserve the right to correct any inaccuracies in pricing or product details, and we are not obligated to honor incorrect prices that may appear on the website.
  • Product prices are subject to change at any time without prior notice. The final price applicable to your order will be the one reflected at the time of order confirmation.
  • All prices listed are final and non-negotiable.

We appreciate your understanding and are always here to assist with any queries regarding your purchase.

Promo Code Usage

At Ilam Vilva, we occasionally share exclusive promo codes to enhance your shopping experience. Please note the following terms regarding their use:

  • Ilam Vilva reserves the right to refuse or revoke the use of any promo code at its sole discretion, at any time.
  • Expired promo codes will not be accepted under any circumstances.
  • We may request verification or proof of eligibility before honoring a promo code.
  • Promo codes may be applicable only on specific products, order values, or during select occasions, as determined by Ilam Vilva.
  • Unless explicitly stated, promo codes cannot be combined with other ongoing offers or discounts.

We encourage you to review the terms of each promo code before use. For any assistance, our team is happy to help.